Privacy Policy
1. Introduction
Thank you for choosing Sibulele Duna's Social Work Services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our services, you agree to the terms outlined in this policy.
2. Practice Information
Practice Name: Sibulele Duna's Social Work Services
Contact Email: cbuleleduna@gmail.com
Contact Phone: 067 701 8086
3. Services Offered
Sibulele Duna's Social Work Services provides a range of personalized and compassionate services, including:
Counselling Sessions: Tailored individual and group sessions aimed at fostering emotional well-being.
Advocacy Services: Dedicated advocacy to protect rights and address individual needs.
Resource Connection: Assistance in connecting individuals with tailored resources such as housing, healthcare, employment opportunities, and educational programs.
Crisis Intervention: Immediate support during crises, offering coping strategies and connecting individuals with appropriate services.
Mental Health Services: Personalized therapy, assessments, and coping mechanism development to address mental health concerns.
Family Support:
Guidance in navigating family dynamics, improving communication, and fostering healthier relationships.
Substance Abuse Counseling: Support and counseling for individuals grappling with substance abuse, whether through individual sessions or group settings.
Community Development: Identifying and addressing social issues, promoting community engagement, and implementing programs that enhance overall well-being.
4. Data Collection Details
We collect various types of personal information to provide and improve our services, including but not limited to:
Contact Information: Name, email, phone number.
Demographic Information: Age, gender, ethnicity.
Health Information: Relevant to counseling and support services.
Session Records: Details of interactions during counseling sessions.
5. How We Collect Information
We collect information through direct interactions with clients during counseling sessions and indirectly through our website and communication channels. We do not have staff; all information is handled directly by Sibulele Duna.
6. Purpose of Data Collection
The primary purpose of collecting personal information is to provide and improve our services. We may use your information for:
-Providing counseling and support services.
-Personalizing and tailoring services to your needs.
-Communicating updates, newsletters, or relevant information.
-Complying with legal obligations.
7.Information Sharing
We prioritize the confidentiality of your personal information. Sibulele Duna's Social Work Services does not sell, trade, or otherwise transfer your information to outside parties without your explicit consent, except for trusted third parties assisting in service delivery. We may also share information when required by law or to protect our rights, safety, and the safety of others.
8. Security Measures
Sibulele Duna's Social Work Services employs industry-standard security measures to protect your personal information. This includes encryption, secure communication channels, and restricted access to sensitive data. However, it's essential to note that no method of transmission over the internet or electronic storage is 100% secure.
9. Your Choices
You have the right to:
-Opt-out of receiving non-essential communications.
-Access, correct, or delete your personal information.
-Withdraw consent for data processing.
10. Cookies and Tracking
Our website may use cookies to enhance user experience. You can configure your browser to disable cookies, but please note that some features of the site may not function properly.
11. Children's Privacy
Sibulele Duna's Social Work Services' services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information, please contact us to delete such information.
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website.
13. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact Sibulele Duna at cbuleleduna@gmail.com.